Resident Policies and Forms

This is a comprehensive list of policies and forms for our residents. The list includes HOPE, Inc. policies, handouts, and signature pages organized by category to support varying resident needs.

Resident Rules

  • Resident Rules Handout

Animal-related Policies

  • Pet Policy

  • Comfort/Emotional Support Animal Policy

  • Trained Service Animal Policy

    • Assistance Animal Information for Residents - Handout

Mold

  • Mold Prevention and Response Policy

  • California Department of Public Health (CDPH) Information on Dampness and Mold for Renters in California with Acknowledgement of Receipt Signature Page – English

  • California Department of Public Health (CDPH) Information on Dampness and Mold for Renters in California with Acknowledgement of Receipt Signature Page – Spanish

Pest Control

  • Bed Bugs Treatment Policy

    • Preparing for Bed Bug Treatment - Handout

    • Bed Bug Prevention - Handout

Surveillance Cameras

  • No Cameras/Privacy Policy

Resident Special Request

  • Resident Special Request Submission Form

Denial of Requests Policy

  • Request Denial Policy

Resident Complaints

  • Resident Complaint Policy

  • Resident Complaint Submission Form

Resident Grievances

  • Resident Grievance Policy

  • Resident Grievance Submission Form